The instrument I purchased from Mark Goodwin Pianos is second to none. Internally, it has been reconditioned and consequently sounds amazing. The keyboard action and height of the keyboard from the ground (because I am tall) was exactly what I was after. Externally, it looks fabulous because the black surface has also been reconditioned. The service I recieved from the showroom to the arrival of my piano was top notch and the delivery was quick and hassle free. I would recommend them to anyone who wants a high quality instrument at an affordable price.