The service has been fantastic from beginning to end. Claire has been a keyboard player since she was young and has now started piano alongside her keyboard teaching diploma. We know absolutely nothing about pianos and this has been a big purchase for us. It is not often you get to spend a lot of money on something you know so little about.
We felt reassured from the beginning as our questions were answered quickly by email and Mark was very helpful about arranging a time for us to go and view the pianos that suited us. We were not rushed at all and Claire was left to try the pianos herself until we wanted some advice, and to hear someone else play them, and then Mark came and helped us. There was absolutely no pressure put on us at all and we left happy that we had chosen the piano we wanted.
The piano was delivered within a week by some very helpful removers who very quickly and carefully got it in to where it was to go. It looks and sounds fantastic. It has a lovely mellow sound and looks as new. It has also had a very thorough piano tune, which was included the price, which introduced us to an excellent piano tuner who we will certainly use again.
We highly recommend Mark Goodwin Pianos.
Paul, Dianne & Claire Owen
[Dianne also sent me some video feedback. Please CLICK HERE to see my video feedback page]