I wanted to put into writing how delighted I am with the Yamaha U3 piano that I recently purchased from Mark Goodwin Pianos. I live in France, so I bought the piano unseen and unheard, and as a result I exchanged many emails with Mark, endeavouring to ensure that I selected the right piano for me. I changed my mind a couple of times and, throughout our lengthy email correspondence, Mark was impeccably patient and helpful. He proved to me that customer satisfaction is absolutely his top priority. When my 1977 piano was eventually delivered to my home in France, in April 2012, I found the appearance of the piano simply magnificent, totally living up my most optimistic expectations. It looks like a brand new piano. The sound is excellent, and both my local piano tuner, and my accomplished pianist friend were genuinely impressed by the quality of the piano. Indeed the (French) piano tuner told me (only half jokingly), that when he heard the piano had been imported from England, he would have been happy to find some faults to point out to me, but he was disappointed that he couldn’t find anything to criticise.
Many thanks to Mark and his team.
All the best
John Longman - Yamaha U3 - France