Dear Mark
Just a few lines to say sincerest thanks for your help and services in our recent purchase of the Yamaha U3 from you. We were hugely impressed by the quality and value of your pianos. The service was second to none. Our three daughters (two of whom are at Chetham’s School of Music) were able to feel totally relaxed trying out all the pianos.

Thank you for the speed of your delivery and we were all touched by the lovely surprise flowers (you really didn’t need to, but it was a lovely, kind gesture). You were an absolute pleasure to deal with and we would completely recommend you to any one looking to buy a fully restored piano, whatever level they are at.

With best wishes,
Paul and Andrea
PS The piano hasn’t stopped being played since you left this afternoon!

[Note from Mark: I gave the Lawton’s a bunch of flowers because there was a slight mix up with the delivery. They were very understanding and so I thought a bunch of flowers was in order]