From start to finish, buying our U3 piano from Mark was a great experience. He patiently and quickly answered all of our many questions, even (as we found out afterwards) when he was on holiday! Though we live a long way from his showrooms, he made us feel like local customers. When we were able to visit to choose our piano we were immediately so relieved that we had gone the extra mile (or 100!) and not settled for a piano we could buy locally. His pianos were so much better than others we had tried and there were so many to choose from! The delivery of our new (and collection of our old) piano was totally effortless. We’ve already had many many very happy playing hours and the piano just keeps sounding better! Wish we’d got it years ago now!
Thanks so much, Mark!
Yamaha U3 - Melanie Ross